Frequently Asked Questions

This page contains the most current and frequently asked questions of our users about the functionality, products, and services of wow77. For your convenience, we have divided questions into categories by which you can easily find the answer you are looking for. If you can’t find an answer to your question here, you can always ask our customer service and they will help you as quickly as possible.

Frequently Asked Questions about wow77 Bangladesh

Account

FAQ about wow77 Account

At what age can I open an account with wow77?

Our services are only valid for players who are at least 18 years of age (or the legal age in the respective jurisdiction). That means that all players of full legal age can open an account and play for real money on the wow77 Casino site.

How do I create an account at wow77?

If you are an adult player, you are entitled to register an account on our platform. To do that, you need to:

  1. Open the official wow77 website on any device;
  2. Click the “Sign Up” button in the top right corner of the page;
  3. Fill in the registration form with the required information about you;
  4. Read and accept the conditions of wow77.
  5. Confirm your registration.

Why can my account be blocked?

Several reasons can lead to your account being blocked:

  • A suspicion that you are using someone else’s data;
  • Registration of an account by a person under 18 years old;
  • Creating duplicate accounts;
  • Providing false information about yourself;
  • Suspicion of illegal financial or other activities;
  • Money laundering;
  • Inactivity of the user for a long time.

How to unlock wow77 account?

If you have not broken any of the terms and conditions of wow77 and your account has been blocked as a result of suspected fraud or other illegal activity, you can reactivate your access. To do this, please follow the steps below:

  1. Immediately contact customer service via online chat or by sending an email to: [email protected];
  2. Request an explanation about the reasons for the blocking;
  3. Comply with the relevant requirements of the wow77 administration.

If you meet all the conditions required by the administration, your account will be unblocked within a few minutes.

How to delete my wow77 account?

If you no longer want to be a user of the site, you can send your request for the deletion of your account to our 24-hour customer service.

Can I create more than one wow77 account?

No. Each of our users is only allowed to create one account. In case you break this rule, your accounts can be blocked permanently.

Banking

FAQ about Banking at wow77

How to deposit money in wow77?

To deposit money into your game account, proceed as follows:

  1. Authorize you on the website;
  2. Next to your username, click on the arrow and you will be taken to the list of features;
  3. Select the ‘Deposit’ tab;
  4. Select one of the offered payment methods;
  5. Enter the amount to be deposited;
  6. Enter your bank details;
  7. Confirm the transaction.

What payment methods can I use to deposit funds into my account?

The following payment methods are available to you for depositing funds into your balance:

  • BKash;
  • Nagad;
  • AstroPay;
  • USDT.

How long does it take to process my deposit?

Depending on the payment method you choose, transaction times can range from instant deposit to 5 minutes.

How to withdraw money from wow77?

To withdraw your winnings from your account:

  1. Log on to the wow77 website;
  2. Click on the arrow next to your “username” and select “Withdraw”;
  3. Click the “Add bank account” button to register your withdrawal bank account details;
  4. Click the “Fill out withdrawal forms” button and provide the required information in it;
  5. Confirm the transaction by clicking on the “Submit” button.

How can I cancel my withdrawal?

If your withdrawal request has not yet been processed and is in the queue, you can cancel the transaction by contacting your customer service team.

What are the reasons for canceling a withdrawal?

If a withdrawal is canceled, it may be due to the following reasons:

  • Wagering requirements have not been met;
  • Withdrawal request to an outside bank account;
  • We have not received the proper documents to verify your identity.

Gameplay

FAQ about Gameplay at wow77 casino

What games are available at wow77?

The entertainment categories you can find on our gaming site are live dealer games (Andar Bahar, Dragon Tiger, Sic Bo, Baccarat, Roulette), table games (poker and blackjack), a lot of classic and video slots, a variety of progressive jackpot games, electronic games as well as the ability to place sports bets.

How to play wow77?

To start playing for real money, you need to register and verify your account and make a deposit in any way that suits you.

Can I play wow77 for free?

Yes, because a lot of the different game categories have a free-play feature. This is also available in our wow77 online app.

Does wow77 have a feature to add games to my favorites?

Yes. If you like a particular game and want to have quick access to it, you can add it to your favorites by logging into your account and clicking on the heart icon next to the game you want to play.

Promotional offers

FAQ about Promotional offers at wow77

Where can I find the list of bonus offers?

Open the official wow77 website and go to the Promotions section. There you will find a list of bonuses and you can check the terms and conditions.

Can I claim the welcome bonus?

Yes. Every new wow77 member will get a 100% first deposit bonus.

How do I activate the bonus offer I want?

To take advantage of a wow77 bonus offer, log in to your account and go to the “Promotion” section. Next, select the offer you want by clicking on it and selecting the “Join Promotion” option. You can now enter the amount and activate the promotion.

Do the bonus offers have wagering conditions?

Yes, every bonus has its terms and conditions, including wagering requirements. Only if you meet the wagering requirements will you be able to withdraw any money you have earned from your bonus.

Loyalty program

FAQ about Loyalty program at wow77

Is wow77 running a loyalty program?

Yes. To reward our active members, we have created a special loyalty program called Jeet Privilege.

How can I participate in the loyalty program?

Each of our players is entitled to participate in Jeet Privilege as soon as they create an account on our platform and make a deposit into their account.

How do I get the loyalty points?

By playing games on our wow77 platform and meeting the wagering requirements, you will earn loyalty points which you can redeem for bets in games or cash.

Sports betting

FAQ about Sports betting at wow77

Does wow77 have a sports betting feature?

Yes. In addition to casino games, you can also bet on sports on our platform.

Can I place cricket bets with wow77?

Yes. wow77 has a separate section dedicated to the sport where you can find current events.

Legality and security

FAQ about Legality and security at wow77

Is wow77 legal?

Yes. The company operates under a Curacao Gaming License and therefore the services of the online platform are legal.

Can I trust that my personal information will be safe?

Yes. wow77 is a fair gaming company and also guarantees the privacy of all its customers. What’s more, all of the player’s actions on the platform as well as their data are highly secure with SSL encryption.

Where can I find information on how my data is collected, stored, and used?

All information regarding the collection, storage, and use of user data can be found in this Privacy Policy, which can be viewed at any time on our platform.